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Consistent CEO

Support

How can we help?

Answers for the Consistent mobile app and the Consistent CEO desktop app. If something here does not solve it, email [email protected].

What the mobile app is

Consistent is the companion to the Consistent CEO desktop app. The work — your entities, missions, tasks, and AI directors — runs on your own computer. The phone is the remote control: capture a thought, talk to your companion, approve work, and get reminders while you are away from your desk.

The app needs a computer running Consistent CEO to show your real data. Download the desktop app for Mac or Windows first.

Pair your phone with your computer

  1. Install Consistent CEO on your computer, open it, and sign in.
  2. On the computer, open the pairing QR code. If you run the gateway yourself from a terminal, consistent-world pair prints the same code.
  3. On your phone, open Consistent and go to Settings → Connect backend / desktop → Scan to connect. Allow camera access and point it at the code.
  4. Sign in with your Consistent CEO account when the app asks.

The camera is only used to read the code. If scanning is not possible, you can type your gateway’s address into the Gateway URL field on the same screen instead.

Common fixes

The app can’t connect, or says your Mac is offline

  • Make sure the computer is on, awake, and Consistent CEO is running on it.
  • If you paired over your local network, the phone needs to be on the same network as the computer.
  • If you use Tailscale, check that Tailscale is on and signed in to the same Tailscale network (tailnet) on both the phone and the computer.
  • If you use a relay, check that your computer is online so it can hold its connection to the relay.
  • Still stuck? Scan the pairing code again — your computer’s address may have changed since you paired.

Notifications are not arriving

  • Allow notifications for Consistent in your phone’s system settings, and check that Focus or Do Not Disturb is not silencing them.
  • In the app, go to Settings → Notifications and turn on Heartbeats & reminders.
  • To be notified when the app is closed, also turn on Push when the app is closed. Push must be enabled on your gateway too; without it, alerts arrive only while the app is open.
  • Use Send test notification on the same screen to confirm they get through.

The app shows data that isn’t mine

Until you pair a computer, the app runs in demo mode with sample data so you can look around. Pair your phone (above) and your own workspace replaces it.

Delete your account

In the mobile app, go to Settings → Delete account. You can also delete it on your gateway from the computer. Deleting your account removes its identity and authentication data from your gateway.

Your account lives on your own computer, not on our servers, so there is nothing further to request from us. To remove everything, delete the gateway’s data folder and uninstall the apps. If you signed up for early access on this website and want that removed, email [email protected]. See the Privacy Policy for the details.

Contact us

Email [email protected]. It helps to include your phone model and OS version, the app version, your computer’s operating system, and what you see on screen.